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From March 7, 2022, any request for VAT refund will be made only online, through the Digital VAT Refund Platform. The news is confirmed by the General Directorate of Taxation, which has made available the guide, which guides taxpayers step by step on how to use the online refund platform.
According to the GDT, one of the primary objectives that the use of the digital platform will achieve is the final elimination of physical contacts with tax administration employees, eliminating any possibility of abuse, as well as freeing taxpayers from paper documents and waiting time. .
Thanks to the automation of the system, the digital VAT refund platform will guarantee full transparency in the processing of claims in turn, enabling in real time through the reference number the tracking of the application status by the taxpayer, on his account in e-Filling.
The concretization of this important project for the benefit of taxpayers comes as an irreversible commitment of the approach that the Tax Administration
has for the modernization and digitalization of public services to taxpayers, which thanks to the online platform will save time and benefit from quality service.
* For more information, the Tax Administration invites taxpayers to call the toll free number 0800 00 02 at the Call Center, as well as to use the Live Chat service on the official website of the Tax Administration.
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