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If we analyze the company “RG Capital” hit by the State Police, there is no cooperation contract with companies registered in the area of the European Union.
In fact, there was no such contract even with a partner from offshore countries. So it is clear that her activity is illegal and she has not tried at all to camouflage the fraud.
“In our country where institutions are weak, these types of businesses are always flourishing,” said Vjoldi Danaj, economic expert
Now, we will stop to analyze a typical contract of “RG Capital” with employees as call center operators. What stands out is an article stating that the employee is obliged to use the name of the art in relation to the employer’s clients. So he is introduced to persons who are deceived by an unreal name. The employee is responsible for any action performed under the name of the art as if it had been performed under his official name.
Under the signed contract, operators are obliged to never use their real name with fraudulent customers. This is also stated in the investigative materials. During the police action, files with names such as Tonny Scott, Paul Becker, Kristina Rosner, etc. were found on the tables of the operators.
So, Albanian operators are introduced as British, German, American, Greek, Spanish, etc. citizens. The employment contract also has an article that obliges confidentiality. So, this article obliges the operator to keep work secrets even when wet from duty.
Now, let’s look at the admission criteria and payments for operators in the Israeli company “RG Capital”. According to the testimony given by the director of human resources in this company Donalda Kajo, an employee must have been over 18 years old. Experience was not a criterion, but knowledge of English had to be B2 level. Employees also had to have a good level of German and French.
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