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The pandemic, in addition to changing the habits of everyday life, also affected the way of doing business.
Consumers turned to technology and online services to meet their needs and replace physical presence in stores. This trend is also confirmed by INSTAT figures, which show that in 2021 more businesses were opened in the field of Information Technology followed by health, hotels and then construction.
Alfons Mala is an early tech entrepreneur. He says that this sector offers revenues higher than other businesses
“The need came because it was difficult to find a job with a good salary. Online demand was good and there was revenue. Over time we started creating our database with clients and they trusted us more. “With the year of the pandemic, I can say we got a big boost, as everyone focused on online sales.”tha Mala.
Experts also point out the advantages that technology offers in the way of doing business, while showing where the future is heading
“I believe that there is a movement from 2012-2013, which has progressed gradually for the transition of businesses to the digital age. The online option has several benefits more than the physical store, one is convenience, two is speed and three the fact that you can buy at any time. I believe that the main part where technology will be developed in the future in addition to e-commerce will be automation, processes where you avoid as much as possible the work of the individual and the rest I think will be technology in education. said Gerti Boshnjaku.
Despite the significant increase in technology with 2200 businesses, Albania in its structure of the economy continues to be dominated by businesses in trade and services, which account for more than half of the businesses in the country.
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